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03/12/12(Mon)22:36 No.559060 File: 1331606186.gif-(1.72 MB, 489x360, Shout Facotry Employee trying (...).gif)
 >>558874 I emailed them about a week ago, and I just sent a brief explanation of the situation, along with (relatively low quality) pictures of my Amazon statement, the shipping label, and the dvd box. Apparently a lot of folks who are getting theirs sent out much later and sooner than I did, so they were probably just collecting addresses to do it in one big wave. I'd wager they'll do the next replacement send-outs in a similar fashion.
And as I said, they don't actually respond to your email, so don't worry about that too much. |